TERMS AND CONDITIONS

This website is operated by HB IT Solutions. Throughout the site, the terms “we”, “us” and “our” refer to HB IT Solutions. We offer this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site or purchasing a service from us, you engage in our “Service” and agree to be bound by the following terms and conditions. These Terms apply to all users of the site, including browsers, vendors, customers, and contributors of content.

Our TERMS AND CONDITIONS

SECTION 1 - SERVICE TERMS

  • Eligibility: By agreeing to these Terms, you represent that you are at least the age of majority in your province of residence.

  • Lawful Use: You may not use our products or services for any illegal or unauthorized purpose, nor may you violate any laws in your jurisdiction (including but not limited to copyright laws).

  • Security: You must not transmit any worms, viruses, or any code of a destructive nature. A breach or violation of any of the Terms will result in an immediate termination of your Services.

  • Right to Refuse: We reserve the right to refuse service to anyone for any reason at any time.

SECTION 2 - ACCURACY OF INFORMATION & PRICING

  • General Information: While we strive for accuracy, the material on this site is provided for general information only. Any reliance on the material on this site is at your own risk.

  • Price Modifications: Prices for our services are subject to change without notice. We reserve the right at any time to modify or discontinue a Service without notice.

  • Third-Party Links: We are not liable for any harm or damages related to the purchase or use of goods, services, or resources made in connection with any third-party websites linked on our site.

SECTION 3 - DATA RECOVERY SERVICES

Due to the technical nature of data recovery, the following specific terms apply:

  • No Guarantee: HB IT Solutions uses best efforts to identify and recover data but does not guarantee that full or partial data recovery is possible.

  • Risk of Loss: The client understands that media provided to us is already damaged; recovery efforts may result in further physical or logical damage.

  • Warranties: Opening a disk drive for internal work may void manufacturer warranties.

  • Abandonment Policy: Any media or hardware left with HB IT Solutions for over 30 days without communication will be considered abandoned and disposed of securely without further notice.

  • Liability: In no event shall HB IT Solutions be liable for any loss of data, loss of revenue, or consequential damages. Our maximum liability is limited to the refund of service charges paid.

SECTION 4 - SPECIALS & PROJECT TERMS

  • Web Design Specials: Promotional pricing does not include SEO, custom graphics, or content writing unless explicitly stated. A 50% deposit is required prior to work commencing.

  • Ownership: All work produced remains the property of HB IT Solutions until the balance is paid in full.

  • Product Specials: “While stocks last” applies to all hardware specials. We reserve the right to cancel a special at any time without notice.

SECTION 5 - BILLING & PAYMENTS

  • Account Accuracy: You agree to provide current, complete, and accurate purchase and account information for all transactions.

  • Payment Verification: Data or hardware will only be released/dispatched after verification of full payment via EFT or cash.

  • Diagnostics: A diagnostic fee (starting at R 1,000.00) may be applicable for complex assessments.

SECTION 6 - PROHIBITED USES

You are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to infringe upon our intellectual property rights; (c) to harass, abuse, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, or disability; (d) to upload viruses; or (e) to collect or track the personal information of others.

SECTION 7 - LIMITATION OF LIABILITY

The service and all products delivered to you are provided ‘as is’ and ‘as available’ for your use, without any representation, warranties or conditions of any kind, either express or implied. In no case shall HB IT Solutions, our directors, or employees be liable for any injury, loss, claim, or any direct/indirect incidental damages arising from your use of the service.

SECTION 8 - INDEMNIFICATION

You agree to indemnify and hold HB IT Solutions harmless from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your breach of these Terms of Service.

SECTION 9 - GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of South Africa.

SECTION 10 - CONTACT INFORMATION

Questions about the Terms of Service should be sent to: 📧 info@hbitsolutions.co.za