At HB IT Solutions, we respect your privacy and are committed to protecting your personal data. This Privacy Policy informs you how we collect, use, and safeguard your information when you visit https://hbitsolutions.co.za (the “Service”) and explains your rights under the Protection of Personal Information Act (POPIA).
We collect several types of information to provide and improve our professional IT and web services to you.
While using our Service, we may ask you to provide personally identifiable information, including but not limited to:
First name and last name
Email address
Phone number
Company Name (if applicable)
We automatically collect information on how the Service is accessed. This may include your IP address, browser type, browser version, the pages you visit, the time and date of your visit, and other diagnostic data.
We use cookies and similar tracking technologies (beacons, tags, and scripts) to track activity on our Service and hold certain information to improve your user experience.
Cookies we use:
Session Cookies: To operate our Service.
Preference Cookies: To remember your settings and various preferences.
Security Cookies: For security purposes and to prevent unauthorized access.
You can instruct your browser to refuse all cookies, though some portions of our Service may not function correctly as a result.
HB IT Solutions uses the collected data for the following purposes:
To provide and maintain our IT support and web design services.
To notify you about changes to our Service or project updates.
To provide professional customer care and technical support.
To monitor usage patterns and improve website performance.
To detect, prevent, and address technical issues or security threats.
Your information, including Personal Data, may be transferred to—and maintained on—computers located outside of your province or country where data protection laws may differ.
As an owner-operated business based in the Northern Suburbs of Cape Town, we primarily process data within South Africa. By using our Service, you consent to the secure transfer and processing of your data in accordance with this policy and POPIA requirements.
We do not sell your data. We may disclose your Personal Data only in the following circumstances:
Legal Compliance: To comply with a legal obligation or valid government request.
Protection of Rights: To defend the property, safety, or rights of HB IT Solutions and our users.
Service Providers: We may employ third-party companies (e.g., hosting providers or SEO toolsets) to facilitate our Service. These parties have access to your data only to perform specific tasks on our behalf and are legally obligated not to disclose or use it for any other purpose.
The security of your data is a top priority. We use commercially acceptable security methods to protect your Personal Data; however, no method of transmission over the internet is 100% secure. We strive for perfection in our security protocols to keep your information safe.
Under South African law, you have the right to:
Request access to the personal information we hold about you.
Request the correction or deletion of your personal data.
Object to the processing of your data for marketing purposes.
Our Service contains links to third-party sites (such as Google Reviews via Trustindex). We have no control over and assume no responsibility for the content or privacy practices of any third-party sites.
Our Service does not address anyone under the age of 18. We do not knowingly collect personal data from children. If we become aware that a child has provided us with data without parental consent, we will take immediate steps to remove that information from our servers.
If you have any questions about this Privacy Policy or how your data is handled, please contact us:
Email: info@hbitsolutions.co.za
Phone: (+27) 72 586 9011
Address: Northern Suburbs, Cape Town